This page explains, in plain English, what information is collected when you use bdwine, how it is used, where it is stored, and what rights you have. We have deliberately avoided legal jargon so that everything here is easy for anyone to understand.
By using bdwine, you agree to this Privacy Policy. We never sell your data, never share it with advertisers, and never collect it unnecessarily. For any privacy-related questions, reach us in Bengali at support@bdwine.best.
The six core principles bdwine consistently upholds to protect your data
Bdwine only collects information that is genuinely necessary to provide its services. No excessive or irrelevant personal data is ever requested.
Your name, phone number, and any other personal details are never sold to advertisers or third parties — not ever.
All stored data is protected with 256-bit AES encryption. TLS 1.3 protocol ensures security during transmission.
Your personal information is accessible only to authorized bdwine staff, and strictly on a need-to-know basis for service delivery.
You have the right to view, correct, or request deletion of your personal data at any time. Simply contact support and bdwine will be happy to assist.
The Privacy Policy is written in plain, straightforward language so every member can stay fully informed about their rights.
Bdwine collects different types of information at different stages. Below is a full breakdown so you have a clear picture of everything involved.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Mobile Number, Email Address | At Account Creation |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Timeframes |
| Activity Data | Bet History, Game Sessions, Login Times | While Using the Platform |
| Technical Information | IP Address, Device Information, Browser Type | During Site Visits |
| Cookies Data | Session Cookies, Preferred Language & Settings | When the Site Is Opened in a Browser |
In addition to information you provide directly, bdwine also automatically collects certain technical data while you use the site. This is necessary to ensure the site's security and performance.
Collected information is used only for specific purposes. Below is a complete breakdown of how bdwine uses your data.
Bdwine analyzes your usage patterns to improve its services and deliver a more personalized experience tailored to your preferences.
bdwine may use your data for its own marketing purposes; however, you can opt out of promotional notifications at any time. Simply contact support or update your preferences in your account settings.
Bdwine uses multiple layers of security to protect your data, applying the highest level of care across both technical and administrative measures.
Highest Standard Data Encryption
Transmission Security Protocol
Two-Factor Authentication
Automated Threat Detection
Access to your information is strictly controlled. Through a Role-Based Access Control (RBAC) system, each staff member can only access the specific data relevant to their role.
View your name, mobile number, and transaction summary
Access your KYC documents and full transaction history
In the event of a data security breach, bdwine will notify affected members within 72 hours and take prompt corrective action. To date, no data breach has ever occurred at bdwine.
As a bdwine member, you have certain rights over your personal information. Knowing these rights helps you take better control of your own privacy.
To exercise any of these rights, email support@bdwine.best in Bengali. bdwine will respond within 30 days. Please note that due to legal obligations, certain information may be required to be retained for a specified period.
Bdwine does not retain any data longer than necessary. Below is a breakdown of how long each type of information is kept.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction History | 7 Years | Financial Regulatory Compliance |
| KYC Documents | 5 Years After Account Closure | Anti-Money Laundering Laws |
| Support Conversations | 3 Years | For Dispute Resolution |
| Login Log | 6 Months | Security Monitoring |
| Cookies Data | At end of session or up to 1 year | Site Functionality |
Once the retention period expires, data is securely and permanently deleted — including from backups within the designated timeframe.
Bdwine will notify members in advance of any changes to its Privacy Policy. If you have any questions or concerns, please don't hesitate to reach out directly.
You will receive notifications via the app and email before any changes take effect
Announcement at Least 7 Days Before Major Changes Take Effect
Support@bdwine.best – You can write to us in Bengali and we'll reply accordingly
Continuing to use bdwine after a new Privacy Policy takes effect will be considered acceptance of the updated policy. If you object to the changes, please request account closure.
It's natural to have some concerns about your personal information when using an online platform. In Bangladesh especially, where digital services are still relatively new for many people, questions like "Where does my mobile number go?" or "Is it safe to submit my NID?" are completely understandable. bdwine Takes these questions seriously.
Why is a mobile number required when registering at bdwine? It's straightforward — your mobile number serves as your primary identifier. OTP verification ensures that only the genuine account owner completes the registration. Your number is also used to match payments during deposits and withdrawals. bdwine never sells this number or shares it with third parties for marketing purposes.
Why is a photo of your NID or passport required? This is for KYC verification — under international financial regulations, identity verification is mandatory before large transactions on any financial platform. At bdwine, these documents are stored with 256-bit encryption and are accessible only to the authorized compliance team.
Does bdwine look at my betting history? Yes, but only for specific purposes. Your betting history may be reviewed to detect fraud, prevent bonus abuse, and promote responsible gaming. This information is never used for advertising or shared with third parties.
A common question we get – does bdwine access your phone's microphone or camera? The answer is no. bdwine's website and app never collect microphone, camera, or location data in the background. Camera access is only requested during KYC selfie verification, and only for that specific moment.
Is your browsing history or data from other apps collected? No, bdwine Only information related to your activity on its own platform is collected. bdwine does not — and cannot — monitor what you do on other sites or what data other apps hold.
What happens if there is a data breach at bdwine? To date, no data breach has ever occurred at bdwine. However, should one ever happen, bdwine is committed to notifying all affected members within 72 hours. This commitment is part of our Privacy Policy.
A final note – bdwine believes privacy is a fundamental right. Every time we make a decision about how your data is used, we ask ourselves: "Would our members be comfortable knowing this?" If the answer is no, we don't do it. That simple principle is the foundation of everything bdwine does around privacy.
Answers to Two Questions About Betting & Transaction Records
Enjoy the best betting and gaming experience at bdwine with your information fully protected. Registration is free and takes just a few minutes.
For ages 18+ only. Registration is completely free.